Offering cost-effective training solutions to businesses of all sizes throughout the retail and leisure industries. With courses developed for catering, fashion and most other industries to provide in-house training in areas from conflict and influencing to mental health and staff well-being. 
Increase Customer Satisfaction 
With any business in the retail or leisure environment, the customer is everything to the success of your company. Understanding them is important, but the real crucial step comes when deciding how to prepare and act when things don’t go to plan, or when factors need to be negotiated to achieve success for both parties. The sessions we run can be completely tailored to the needs of your business and will involve staff in a way that will create a lasting impact. 
Reduce Staff Absence 
Our courses are designed with your organisation in mind to help tackle some of the biggest, profit-reducing issues hurting today’s retailers and leisure companies. Mental health is now the largest reason for staff absence and loss in the UK, however, it's needed for adequate provisions is seen as secondary in many companies. We actively challenge this approach to help organisations of all sizes teach their staff about one of the country’s biggest issues and how to tackle it, whether it be working with customers or supporting our colleagues.  
Share Rick's passion for seafood in our restaurants, accommodation, shops and cookery school in Cornwall. 
"Learnt some great tools that will be great to use in the work place. Also learnt a lot about myself on the course." 



We Listen 

We do things the right way by understanding your business, people, values and objectives. 

We Develop 

We create a custom-made, adaptable training inventory focused around your core requirements. 

We Succeed 

We take a proactive approach, working alongside your business to ensure you reach your goals. 

We Go Further 

Real staff feedback defines our success and ensures your organisational objectives are achieved. 
• Medium and Large Retailers 
• Catering Organisations 
• Travel and Holiday Companies 
• Events and Occasion Businesses 
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