Hospitality, Retail, and Leisure

Whether you’re a large corporation or an SME in the hospitality, retail, and leisure sectors, it’s a fast-paced, high-pressure, customer-focused environment all year round. Mental health and communications training is crucial to your front of house and behind the scenes staff so they’re motivated and prepared for the everyday challenges these sectors can bring.

Training for the hospitality, retail, and leisure sectors

For any company in the hospitality, retail, and leisure sectors, the customer is central to business success and understanding them and their needs is essential. But the crucial step comes when deciding how to prepare and act when things don’t go to plan or when factors need to be negotiated in the best interests of both parties.

Mental health is now the largest reason for staff absence and loss in the UK, but the need to confront this issue can be of secondary importance in many companies. We actively challenge this approach. Our training courses are designed to help your business tackle some of the most common areas of mental health in the hospitality, retail, and leisure sectors, including anxiety, stress, and depression.

Each course helps businesses of all sizes teach their staff about one of the country’s biggest issues, how to tackle it, and how to reduce the stigma surrounding it. But it also helps give them the skills and resources to deal with customers efficiently and effectively.

Mental health and communications training

Mental health and communications training is crucial to the wellbeing of all staff. It helps to increase the awareness, performance, growth, and confidence of every staff member, to improve their own mental health and wellbeing.

Each course provides the resources you and your staff need to help improve their own mental health and wellbeing as well as the people and customers you’re responsible for, to create immediate and ongoing change.

Popular courses for the hospitality, retail, and leisure sectors include:

Every course can be personalised and adapted by our qualified trainers to suit the needs and abilities of your staff. Courses can be held at a time, date, and venue of your choice anywhere in the UK – we can even take your training online via Microsoft Teams or Zoom for maximum convenience.

With all these elements combined, Clearfocus Training can give you a bespoke course that’s relevant and relatable to your staff. See our why choose Clearfocus? page for more information, or if you have any questions, check our frequently asked questions page or contact us today.

“Learnt some great tools that will be great to use in the work place. Also learnt a lot about myself on the course.”

Rick Stein

Courses designed for

Medium and Large Retailers
Catering Organisations
Travel and Holiday Companies
Events and Occasion Businesses

We have great feedback from our clients

I found Clearfocus’ 1 day mental health training for employees relevant, informative and delivered in an engaging way.
Victoria Dube
Victoria Dube
15:07 25 Sep 20
Friendly and experienced trainers.
Ellie Holloway
Ellie Holloway
19:21 24 Sep 20
Really helpful, educational and enjoyable training! Thanks so much!
Ed Barnes
Ed Barnes
08:48 24 Sep 20
Great company with knowledgeable and skilled staff. The courses are engaging are presented in a fun and easily understandable format. Would highly recommend this to anyone looking for training!
Mark Yeo
Mark Yeo
11:52 22 Sep 20
Tasha Brent
Tasha Brent
08:33 22 Sep 20
A great company giving excellent training !
Sally Carter
Sally Carter
10:41 21 Sep 20
Thank you Clearfocus for the training you offered on how to manage conflicts in the work place. You are very professional and very knowledgeable in your work. Keep it up!!
Rose Tshikalanke
Rose Tshikalanke
14:03 20 Sep 20
Having worked with Clearfocus Training over the last 12 months, I've seen and learnt just how their experience, professionalism, and empathy have helped both employers and employees. James and Priscilla are inspirational and engaging – exactly what you need for mental health and communication training.
Graeme Piper
Graeme Piper
10:48 20 Sep 20
Eric Ntekor
Eric Ntekor
10:45 20 Sep 20
Super-impressed with the advice on their training courses and wonderful service delivery.
Patience Ngwenya
Patience Ngwenya
20:43 19 Sep 20
Lynn Stephens
Lynn Stephens
17:20 19 Sep 20
Excellent service
Gary Messenger
Gary Messenger
17:03 19 Sep 20
Fantastic company I couldn’t recommend them enough, James and Priscilla are great to work with!
Louis Horrill
Louis Horrill
15:44 19 Sep 20
A very professionally presented and interactive workshop session which gave the team the scope and confidence to interact with one and another and share their individual experiences.I am sure the session has enhanced their understanding of behaviors and different situations and equipped them with more tools to better handle different environments & thrive.
Felicia Crosby
Felicia Crosby
15:44 19 Sep 20
Busi Nyaba
Busi Nyaba
15:42 19 Sep 20
Awesome courses and great instructors.l would definitely recommend this to myco-workers and all my friends,🤩
Zanele Ngwenya
Zanele Ngwenya
14:51 19 Sep 20
First class service. Can't recommend highly enough.
colin reece
colin reece
14:07 19 Sep 20
Clearfocus training delivered great fun workplace training! I found them very informative and friendly chat. It gave me great confidence with the organisation and I am looking forward to kick starting my new learning journey with them.Thanks once again xx
Kelly M
Kelly M
14:06 19 Sep 20
Great company with knowledgeable and skilled staff in the field of mental health.
Baz Morgan
Baz Morgan
13:52 19 Sep 20
Professional and reliable training company.
James Holloway
James Holloway
13:29 19 Sep 20
Very good training!
Nomsa Ntuli
Nomsa Ntuli
13:26 19 Sep 20
N.Priscilla Mgute
N.Priscilla Mgute
13:11 19 Sep 20
Great day’s training with Clearfocus. Nice to have training that is both fun and engaging 👍🏻
Nicola Mgute
Nicola Mgute
19:56 21 Oct 19

Get started today

Contact us today to find out how we can help you start the process towards positive change in your workplace.

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