Hospitality, Retail, and Leisure
Whether you’re a large corporation or an SME in the hospitality, retail, and leisure sectors, it’s a fast-paced, high-pressure, customer-focused environment all year round. Mental health and communications training is crucial to your front of house and behind the scenes staff so they’re motivated and prepared for the everyday challenges these sectors can bring.
Training for the hospitality, retail, and leisure sectors
For any company in the hospitality, retail, and leisure sectors, the customer is central to business success and understanding them and their needs is essential. But the crucial step comes when deciding how to prepare and act when things don’t go to plan or when factors need to be negotiated in the best interests of both parties.
Mental health is now the largest reason for staff absence and loss in the UK, but the need to confront this issue can be of secondary importance in many companies. We actively challenge this approach. Our training courses are designed to help your business tackle some of the most common areas of mental health in the hospitality, retail, and leisure sectors, including anxiety, stress, and depression.
Each course helps businesses of all sizes teach their staff about one of the country’s biggest issues, how to tackle it, and how to reduce the stigma surrounding it. But it also helps give them the skills and resources to deal with customers efficiently and effectively.
Mental health and communications training
Mental health and communications training is crucial to the wellbeing of all staff. It helps to increase the awareness, performance, growth, and confidence of every staff member, to improve their own mental health and wellbeing.
Each course provides the resources you and your staff need to help improve their own mental health and wellbeing as well as the people and customers you’re responsible for, to create immediate and ongoing change.
Popular courses for the hospitality, retail, and leisure sectors include:
- Mental Health and Wellbeing Training for Managers
- Mental Health and Wellbeing Training for Employees
- Conflict and Resolution Training
- Effective Communication Training
Every course can be personalised and adapted by our qualified trainers to suit the needs and abilities of your staff. Courses can be held at a time, date, and venue of your choice anywhere in the UK – we can even take your training online via Microsoft Teams or Zoom for maximum convenience.
With all these elements combined, Clearfocus Training can give you a bespoke course that’s relevant and relatable to your staff. See our why choose Clearfocus? page for more information, or if you have any questions, check our frequently asked questions page or contact us today.
“Learnt some great tools that will be great to use in the work place. Also learnt a lot about myself on the course.”
Rick Stein
Courses designed for
Medium and Large RetailersCatering OrganisationsTravel and Holiday CompaniesEvents and Occasion BusinessesWho we’ve helped
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Contact us today to find out how we can help you start the process towards positive change in your workplace.