Effective communication training

The Clearfocus Effective Communication Training course is an ideal starting point for any manager or employee who wants to improve their communications skills in the workplace. By learning and strengthening both verbal and non-verbal communications, attendees will build confidence and learn positive and effective communications they can use in every situation.

Course aims

Communication is one of the fundamental building blocks of any relationship, personal or professional. Effective communication training improves the way in which we interact with others and the world around us, how we express our thoughts, ideas, and concerns, and deal with issues. All this can be achieved by having the correct understanding and knowledge.

Effective communication can be one of the most constructive ways to reduce stress, increase productivity, and promote good mental health for yourself and your staff for a safer working environment. With personal experiences and essential tools and strategies from James and Priscilla, every attendee will learn these vital benefits during the course.

Together with inspirational insights and takeaways from the day, here’s what else you’ll get from our Effective Communication Training:

  • Learn and understand your own communication style
  • Understand the importance of body language and non-verbal communication
  • Understand how to be assertive and communicate effectively so people listen to you
  • Learn how to adjust your communication style to deal with difficult situations
  • Learn how to motivate and encourage your staff and colleagues
  • Become aware of emotional intelligence to build confidence with your communication
  • Have your own action plan and put it in place to become an effective communicator
Course outlines

James and Priscilla share their professional insights and personal experiences during this instructional course. Helping to explore the good – and the bad – areas of communication and how to take steps to achieve a positive way of working for the future.

An engaging and inspiring 1-day course, it’s delivered using a mix of presentations, exercises, and group discussions, all adapted to suit the needs and abilities of everyone attending. The course content covers topics including:

The importance of all forms of communication
Learning effective communication skills using your voice, tone, and body language and their benefits

The detail of non-verbal communication
How the importance of body language and active listening skills can help in the workplace

Storytelling and memorable actions
How both approaches can help inspire others and foster relationships

Communication triggers and how they affect people
Understanding the effects of giving criticism and feedback, negotiation, and being assertive

Emotional intelligence and ego states
Learning the importance of empathy and support to help others in how they think, feel, or behave

On completion of the course, each attendee will be given a personalised Effective Communication Training certificate which can be used for compliance and audit.

Why is effective communication training important?

Communication is an essential requirement for how we live our lives every day. We share information in a variety of different ways which means there’s a real importance to having the communication skills to make ourselves understood and get our message across clearly and accurately – both verbally and non-verbally.

Effective communication training helps everyone to recognise this importance and bring it in our everyday lives. In turn, it helps encourage good personal and working relationships between both colleagues, staff, and managers, which is a positive move towards increased morale, productivity, and overall good mental health.

Course costs

Our standard Effective Communication training course cost starts at £50 per person (plus VAT) based on groups of up to 15 delegates. Please note, these are typical prices which can be adapted depending on your requirements. All prices will be agreed in advance with Clearfocus Training and confirmed on request.

More information
  • This is a 1-day course, but it can be adapted and run as a half-day to suit your needs
  • No former knowledge or training is required for attendees taking this course
  • We can also modify your course to give you training in specific areas if required
  • For the biggest impact, we like to limit spaces to a maximum of 15 people
  • We visit you onsite at a venue, day, and time of your choice, anywhere in the UK
  • During any COVID-19 restrictions, we can host courses online through MS Teams or Zoom

Why choose us?

With a great understanding of effective communication in professional and personal environments, both James and Priscilla’s experience, insights, and advice are invaluable. This is what separates them from many other trainers and allows them to deliver communications training that actually makes a difference to attendees in and out of work.

But they also understand different businesses have different training needs. That’s why the Effective Communication Training course isn’t designed to be a ‘one size fits all’ course. We can be flexible and centre the course around you, adapting any of our course content so it’s relatable and relevant to your needs.

Read our Why choose Clearfocus? page to find out more.

All our mental health and communication training courses are developed by James and Priscilla, both fully qualified mental health professionals, and delivered with real-life, personal experience, and insights. Find out more about them and meet the team >

Book this training course for your team TODAY

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We have great feedback from our clients

I found Clearfocus’ 1 day mental health training for employees relevant, informative and delivered in an engaging way.
Victoria Dube
Victoria Dube
15:07 25 Sep 20
Friendly and experienced trainers.
Ellie Holloway
Ellie Holloway
19:21 24 Sep 20
Really helpful, educational and enjoyable training! Thanks so much!
Ed Barnes
Ed Barnes
08:48 24 Sep 20
Great company with knowledgeable and skilled staff. The courses are engaging are presented in a fun and easily understandable format. Would highly recommend this to anyone looking for training!
Mark Yeo
Mark Yeo
11:52 22 Sep 20
Tasha Brent
Tasha Brent
08:33 22 Sep 20
A great company giving excellent training !
Sally Carter
Sally Carter
10:41 21 Sep 20
Thank you Clearfocus for the training you offered on how to manage conflicts in the work place. You are very professional and very knowledgeable in your work. Keep it up!!
Rose Tshikalanke
Rose Tshikalanke
14:03 20 Sep 20
Having worked with Clearfocus Training over the last 12 months, I've seen and learnt just how their experience, professionalism, and empathy have helped both employers and employees. James and Priscilla are inspirational and engaging – exactly what you need for mental health and communication training.
Graeme Piper
Graeme Piper
10:48 20 Sep 20
Eric Ntekor
Eric Ntekor
10:45 20 Sep 20
Super-impressed with the advice on their training courses and wonderful service delivery.
Patience Ngwenya
Patience Ngwenya
20:43 19 Sep 20
Lynn Stephens
Lynn Stephens
17:20 19 Sep 20
Excellent service
Gary Messenger
Gary Messenger
17:03 19 Sep 20
Fantastic company I couldn’t recommend them enough, James and Priscilla are great to work with!
Louis Horrill
Louis Horrill
15:44 19 Sep 20
A very professionally presented and interactive workshop session which gave the team the scope and confidence to interact with one and another and share their individual experiences.I am sure the session has enhanced their understanding of behaviors and different situations and equipped them with more tools to better handle different environments & thrive.
Felicia Crosby
Felicia Crosby
15:44 19 Sep 20
Busi Nyaba
Busi Nyaba
15:42 19 Sep 20
Awesome courses and great instructors.l would definitely recommend this to myco-workers and all my friends,🤩
Zanele Ngwenya
Zanele Ngwenya
14:51 19 Sep 20
First class service. Can't recommend highly enough.
colin reece
colin reece
14:07 19 Sep 20
Clearfocus training delivered great fun workplace training! I found them very informative and friendly chat. It gave me great confidence with the organisation and I am looking forward to kick starting my new learning journey with them.Thanks once again xx
Kelly M
Kelly M
14:06 19 Sep 20
Great company with knowledgeable and skilled staff in the field of mental health.
Baz Morgan
Baz Morgan
13:52 19 Sep 20
Professional and reliable training company.
James Holloway
James Holloway
13:29 19 Sep 20
Very good training!
Nomsa Ntuli
Nomsa Ntuli
13:26 19 Sep 20
N.Priscilla Mgute
N.Priscilla Mgute
13:11 19 Sep 20
Great day’s training with Clearfocus. Nice to have training that is both fun and engaging 👍🏻
Nicola Mgute
Nicola Mgute
19:56 21 Oct 19

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