Effective Communication Training


for Employees

For groups of employees from your company

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The Clearfocus Effective Communication Training course is an ideal starting point for any manager or employee who wants to improve their communications skills in the workplace. By learning and strengthening both verbal and non-verbal communications, attendees will build confidence and learn positive and effective communications they can use in every situation. This training can be delivered face to face, or as live and interactive online training.

Course outlines

James and Priscilla share their professional insights and personal experiences during this instructional course. Helping to explore the good – and the bad – areas of communication and how to take steps to achieve a positive way of working for the future.

An engaging and inspiring 1-day course, it’s delivered using a mix of presentations, exercises, and group discussions, all adapted to suit the needs and abilities of everyone attending. The course content covers topics including:

The importance of all forms of communication
Learning effective communication skills using your voice, tone, and body language and their benefits

The detail of non-verbal communication
How the importance of body language and active listening skills can help in the workplace

Storytelling and memorable actions
How both approaches can help inspire others and foster relationships

Communication triggers and how they affect people
Understanding the effects of giving criticism and feedback, negotiation, and being assertive

Emotional intelligence and ego states
Learning the importance of empathy and support to help others in how they think, feel, or behave

On completion of the course, each attendee will be given a personalised Effective Communication Training certificate which can be used for compliance and audit.

Why is effective communication training important?

Communication is an essential requirement for how we live our lives every day. We share information in a variety of different ways which means there’s a real importance to having the communication skills to make ourselves understood and get our message across clearly and accurately – both verbally and non-verbally.

Effective communication training helps everyone to recognise this importance and bring it in our everyday lives. In turn, it helps encourage good personal and working relationships between both colleagues, staff, and managers, which is a positive move towards increased morale, productivity, and overall good mental health.

Course aims

Communication is one of the fundamental building blocks of any relationship, personal or professional. Effective communication training improves the way in which we interact with others and the world around us, how we express our thoughts, ideas, and concerns, and deal with issues. All this can be achieved by having the correct understanding and knowledge.

Effective communication can be one of the most constructive ways to reduce stress, increase productivity, and promote good mental health for yourself and your staff for a safer working environment. With personal experiences and essential tools and strategies from James and Priscilla, every attendee will learn these vital benefits during the course.

Together with inspirational insights and takeaways from the day, here’s what else you’ll get from our Effective Communication Training:

  • Learn and understand your own communication style
  • Understand the importance of body language and non-verbal communication
  • Understand how to be assertive and communicate effectively so people listen to you
  • Learn how to adjust your communication style to deal with difficult situations
  • Learn how to motivate and encourage your staff and colleagues
  • Become aware of emotional intelligence to build confidence with your communication
  • Have your own action plan and put it in place to become an effective communicator
More information
  • This is a 1-day course, but it can be adapted and run as a half-day to suit your needs
  • No former knowledge or training is required for attendees taking this course
  • We can also modify your course to give you training in specific areas if required
  • For the biggest impact, we like to limit spaces to a maximum of 15 people
  • We can visit you onsite at a venue, day, and time of your choice, anywhere in the UK for face to face training
  • We also offer live and interactive online training
James and Priscilla are wonderful. I attended a Positive Conflict training session in November and found it really insightful.It was an extremely useful afternoon with practical advice and a pragmatic look at office environment issues.
James & Priscilla visited us today to deliver Resilience in the Workplace training. The session was fantastic, and enjoyed by all. The day was incredibly interesting and very engaging, and I know everyone left having taken a lot away to use going forward. We will definitely be requesting some further training with Clearfocus Training going forward!
Insightful and interesting
Really enjoyed the course. Would definitely recommend really informative and the trainers were great
We had some fantastic training on mental health and well being for managers.James & Priscilla really made the training interesting & helpful!Would definitely book more training in the future with Clearfocus!
James and Priscilla were engaging and kept the course interesting using a mix of videos, music, activities and text content. They were both friendly and knowledgeable, especially in how to engage a mixed group of delegates with different roles and attitudes.They came on site for two days to run Effective Communication Training for 23 individuals, who all gave positive feedback at the end of each day, and felt the course was worthwhile and have learnt a lot from it.I won't hesitate to use Clearfocus training again, and will be in contact with James in the near future to plan more training across the wider Business of DHG.
I found Clearfocus’ 1 day mental health training for employees relevant, informative and delivered in an engaging way.
Really helpful, educational and enjoyable training! Thanks so much!
Great company with knowledgeable and skilled staff. The courses are engaging are presented in a fun and easily understandable format. Would highly recommend this to anyone looking for training!
A great company giving excellent training !
Thank you Clearfocus for the training you offered on how to manage conflicts in the work place. You are very professional and very knowledgeable in your work. Keep it up!!
Having worked with Clearfocus Training over the last 12 months, I've seen and learnt just how their experience, professionalism, and empathy have helped both employers and employees. James and Priscilla are inspirational and engaging – exactly what you need for mental health and communication training.
Super-impressed with the advice on their training courses and wonderful service delivery.
Excellent service
Fantastic company I couldn’t recommend them enough, James and Priscilla are great to work with!
A very professionally presented and interactive workshop session which gave the team the scope and confidence to interact with one and another and share their individual experiences.I am sure the session has enhanced their understanding of behaviors and different situations and equipped them with more tools to better handle different environments & thrive.
Awesome courses and great instructors.l would definitely recommend this to myco-workers and all my friends,🤩
First class service. Can't recommend highly enough.
Clearfocus training delivered great fun workplace training! I found them very informative and friendly chat. It gave me great confidence with the organisation and I am looking forward to kick starting my new learning journey with them.Thanks once again xx
Great company with knowledgeable and skilled staff in the field of mental health.
Very good training!
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Why choose us?

With a great understanding of effective communication in professional and personal environments, both James and Priscilla’s experience, insights, and advice are invaluable. This is what separates them from many other trainers and allows them to deliver communications training that actually makes a difference to attendees in and out of work.

But they also understand different businesses have different training needs. That’s why the Effective Communication Training course isn’t designed to be a ‘one size fits all’ course. We can be flexible and centre the course around you, adapting any of our course content so it’s relatable and relevant to your needs.

Read our Why choose Clearfocus? page to find out more.

Book this training course for your team TODAY


All our mental health and communication training courses are developed by James and Priscilla, both fully qualified mental health professionals, and delivered with real-life, personal experiences and insights. We offer face to face training, or live and interactive online training. Find out more about them and meet the team >

Talk to us about your training and book your course today