CONFLICT AND
RESOLUTION TRAINING
About:
Being able to work effectively with conflict is an essential life skill, which can be developed through training. Clearfocus have developed a range of workshops designed to develop the attitudes, beliefs and skills that will help participants to feel confident and well equipped to handle life’s conflict challenges. Our Conflict Resolution Training Course has many variables to its function and will build confidence to deal with conflict effectively, helping in reducing stress levels and as a result, increasing business performance.
Over the course of the day, Clearfocus' trainer James Holloway, will take you through strategies and attitudes towards conflict and how to deal with them in the workplace.
Who Should Attend:
This Conflict Training Course is for anyone in people-related roles, be it with the public or workforce, where conflict may arise.
Our In-company training can be tailored to meet your objectives and held at a time and location to suit your staff. Prices start from £1,100 + VAT for a max of 15 delegates for a 1 day course (if you have any other requirements please contact us to discuss your needs)
Please contact us for more information.
Available courses
Please contact us about the next available course or book us for our bespoke service for your company today.
How to book:
What We Will Cover:
Aim
What are conflicts?
Managing your personal responses and remaining in control
Using strategies to deal with 'difficult' people of all types
Developing a reflective practice of learning
How to work towards constructive outcomes through collabrotive processes
Content
Conflict models and how to use them effectively
Understanding aggression in conflicts and how to diffuse situations
Recognising your own behaviours and how they effect others
Triggers for yourself and others and how to ground ground yourself
The 4 interesting phrases
Looking at the other person's point of view
Understanding your customer/workforce
All Clearfocus training courses are run by fully qualified professionals, something that sets us apart from many other training companies.
What You Get
Certificate of Attendance
Clearfocus conflict toolkit
Trainers
You will be taught by two highly experienced trainers, James Holloway, Psychotherapist and Priscilla Mgute, Mental Health Nurse.
Something they are happy to share with you is that they too have suffered from mental health issues in the past. It is from these personal experiences and recovery that they are now well respected mental health professionals and teach today. They have now taken the time to put this workshop together to help others whose lives are being affected and grounded down mental health issues.
James Holloway
Psychotherapist/Trainer
Priscilla Mgute
BSc Mental Health Nurse/Trainer