INFLUENCING - GETTING TO YES 

 
Often in business you’ll find yourself in a difficult situation, whether it’s negotiating with your associates or driving down a price, and for some of us this is a daily part of our career. Being able to understand the other point of view and effectively get your point across is a vital skill. 
 
Course Overview 
 
Our Influencing course is built around the demanding situations which most professionals frequently find themselves in. Being able to recognise when a customer or colleague is starting to have doubt and understanding how to reassure them is an essential CPD skill which can be gained through specialist training and experience. This course will walk through a variety of the most common situations and the most effective and proven ways of getting mutual agreement between all parties. 
 
Who Will Benefit 
 
Designed ultimately for sales staff and managers, our content can be adapted to fit with your target market and address any key concerns you might have. Business people also often find this course useful when looking to enhance their own influencing skills. 
 
What You Get 
 
Like all Clearfocus programs, our approach, focus and course content can be completely tailored to your specific needs. Whilst ensuring this goes a long way to meeting your organisational requirements, we believe this also makes the sessions more personal and relatable. 
 
Objectives 
 
The course is centred upon influencing techniques that combine to achieve a single goal but highly important goal - mutual agreement. This workshop will take you through a wealth of tools and techniques that you can apply to a host of situations, ensuring you leave the day feeling confident to influence other people more effectively and with less stress. 
 
 
Content 
 
- Making a good first impression 
- Adapting your style to others 
- How to create good rapport 
- Using body language to get your message across 
- How to deal with objections 
- The power of silence 
- Some structures to help you towards a yes 
- How to appeal to the decision-making part of the brain 
- How to look and sound more confident 
- Understanding others’ priorities and preferences 
 
If people like you they'll listen to you BUT if they trust you they'll do business with you. 
Zig Ziglar 
The greatest ability in business is to get along with others and to influence their actions. 
John Hancock 
The key to successful leadership today is influence, not authority. 
Kenneth Blanchard 
You will never influence the world by trying to be like it. 
Sean Mccabe 
OUR COURSES ARE DEVELOPED FOR: 
HEALTHCARE 
EDUCATION 
ARMED FORCES 
BUSINESS PROFESSIONALS 
CARERS & SUPPORT WORKERS 
 
LOCAL AUTHORITIES 
CHARITIES 
TRANSPORT 
RETAIL & LEISURE